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Contact us

Shipping Destinations
We currently ship within the United States, including all 50 states.


Processing Time
Orders are processed within 1–3 business days after purchase. During high-demand periods (such as holidays), processing times may be slightly longer.


Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days

Return Process
To initiate a return:

1. Contact Us: Email us at hello@tauerperfumes.com with your order number and reason for return.
2. Prepare the Package: Ensure the item is securely packaged to prevent damage during transit.
3. Ship the Item: Send the package to the return address provided in our response.


- Time Frame: You may return new, unopened items within 14 days of delivery.

- Condition: Products must be returned in their original packaging, unopened, and unused.

- Exclusions: We cannot accept returns for items that have been opened or tested.

Refunds

- Processing Time: Once we receive and inspect your return, we will process your refund within 7 business days.

- Refund Method: Refunds will be issued to the original payment method.

- Shipping Costs: Original shipping charges are non-refundable.

- Standard Shipping: 3–7 business days

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to tell us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.