Contact us

Contact us
Shipping Destinations
We currently ship within the United States, including all 50 states.
Processing Time
Orders are processed within 1–3 business days after purchase. During high-demand periods (such as holidays), processing times may be slightly longer.
Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days
Return Process
To initiate a return:
1. Contact Us: Email us at hello@tauerperfumes.com with your order number and reason for return.
2. Prepare the Package: Ensure the item is securely packaged to prevent damage during transit.
3. Ship the Item: Send the package to the return address provided in our response.
- Time Frame: You may return new, unopened items within 14 days of delivery.
- Condition: Products must be returned in their original packaging, unopened, and unused.
- Exclusions: We cannot accept returns for items that have been opened or tested.
Refunds
- Processing Time: Once we receive and inspect your return, we will process your refund within 7 business days.
- Refund Method: Refunds will be issued to the original payment method.
- Shipping Costs: Original shipping charges are non-refundable.
- Standard Shipping: 3–7 business days
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to tell us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!